jilimine Privacy Policy

When you register and use the jilimine platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a member in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your registered payment details, such as your preferred PHP payment method, to process deposits and withdrawals securely. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs. This technical information helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino members.

We only collect information that is directly relevant to providing you with a safe, functional, and compliant gaming and betting experience. You will always be informed at the point of collection what data is being gathered and why. If you contact our support team, records of that communication may also be retained to help resolve future queries more efficiently. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance under applicable Philippine laws.

The personal information we collect is used primarily to create and manage your jilimine account, verify your identity, process PHP transactions, and deliver the sports betting and casino-style entertainment services available on the platform. We use your contact details to send you important account notifications, security alerts, and service updates that are directly relevant to your membership. Your technical and usage data helps us monitor platform performance, identify and resolve technical issues, and ensure that the mobile experience remains smooth and reliable for members across the Philippines.

We may also use aggregated, anonymised data to analyse platform trends and improve our service offerings over time. We will never use your personal information to make automated decisions that significantly affect your rights without giving you the opportunity to seek human review. If we wish to use your data for any purpose beyond those described in this policy, we will notify you in advance and, where required by law, seek your explicit consent before proceeding.

jilimine does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards.

In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. We will only make such disclosures when required by law or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of jilimine, our members, or the public. We will inform you of any such disclosure where we are legally permitted to do so.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view your personal data. Our security practices are reviewed and updated regularly to address emerging threats and to maintain a high standard of data protection for all members in the Philippines.

Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulatory obligations. When your data is no longer needed, we take steps to securely delete or anonymise it. Please be aware that no method of electronic transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. If you have concerns about the security of your account, please update your password regularly and contact our support team immediately if you suspect any unauthorised access.

As a registered member in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no legitimate reason for us to continue holding it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact our support team through your account dashboard and we will respond within a reasonable timeframe.

We are committed to honouring your data rights in a timely and transparent manner. If you believe that your rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We encourage you to contact us first so that we have the opportunity to address your concerns directly before any formal complaint is made. Your trust is important to us, and we will always work to resolve data-related concerns fairly and promptly.

jilimine may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your personal data is handled, please visit our FAQ page for detailed answers, or reach out to our support team directly through your account dashboard. For questions about your rights under Philippine data protection law, you may also consult the relevant government authority. We are always happy to clarify how your information is used and to address any concerns you may have about your privacy on the jilimine platform.